Language and Vocabulary

Improve your command of Business English with my comprehensive resources on language and vocabulary. Explore essential terms, phrases and expressions used in professional settings, and enhance your ability to communicate effectively in business environments. From basic business terminology to advanced idiomatic expressions, our materials will help you build a strong foundation in Business English vocabulary and language skills.

Politely Say No to Extra Work

How to Politely Say No to Extra Work or Requests Without Damaging Relationships

Politely Say No to Extra Work – Introduction We all have that colleague who complains about the amount of extra work that their boss pushes on to them. The thing they tend to forget is that there are two people involved here: the one that asks and the one that says yes. Saying no to […]

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Business Vocabulary Networking Professional Skills Teamwork
Say No Professionally

How to Say No Professionally Without Sounding Rude

Say No Professionally – Introduction Saying “no” at work can feel uncomfortable – especially if you’re worried about sounding negative, unhelpful, or even rude. But knowing how to say no clearly and politely is a crucial communication skill. It helps you protect your time, maintain healthy boundaries, and build respect – all without damaging your

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Business Vocabulary Networking Professional Skills
Apologise Professionally at Work

How to Handle Misunderstandings and Apologise Professionally at Work

Apologise Professionally at Work – Introduction Misunderstandings happen – even between the most experienced professionals. A missed message, a poorly worded email or an incorrect assumption can easily lead to confusion or conflict. How you respond can either make the situation worse – or build trust and credibility. In this article, you’ll learn how to

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Business Vocabulary Networking Professional Skills
Manage Conflict at Work

How to Manage Conflict at Work Using Diplomatic Language

Manage Conflict at Work – Introduction Conflict in the workplace is natural. People have different ideas, priorities and working styles. But how you handle those conflicts can either build respect – or damage relationships. That’s why knowing how to use diplomatic language is such a powerful professional skill. In this article, you’ll learn how to

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Business Vocabulary Networking Professional Skills
Last-Minute Changes

How to Handle Last-Minute Changes at Work Without Stressing or Offending Others

Last-Minute Changes – Introduction Last-minute changes are common in many workplaces, whether it’s a sudden shift in a deadline, a meeting reschedule or a change in project scope. How you respond can show your professionalism – or damage your working relationships. This article will give you practical English phrases and strategies to handle unexpected changes

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Business Vocabulary Professional Skills Teamwork
Clarify Misunderstandings at Work

How to Clarify Misunderstandings at Work Without Creating Conflict

Clarify Misunderstandings at Work  – Introduction Misunderstandings happen in every workplace. Whether it’s a confusing email, unclear instructions or a conversation where something was misheard, it’s important to clarify things without damaging relationships. The way you respond can either build trust or lead to tension. This article gives you practical ways to clarify misunderstandings in

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Business Vocabulary Professional Skills Teamwork
Polite and Diplomatic English

Polite and Diplomatic English: Handle Difficult Conversations at Work

Polite and Diplomatic English – Introduction Navigating challenging conversations at work – whether it’s giving feedback, addressing misunderstandings or refusing a request – requires more than just clear language. It also takes tact, professionalism and emotional intelligence. That’s where polite and diplomatic English comes in. In this article, you’ll learn how to communicate difficult messages

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Business Vocabulary Networking Professional Skills
How to Politely Correct Someone

How to Politely Correct Someone in a Business Discussion

How to Politely Correct Someone – Introduction Learn to disagree with grace and accuracy – without damaging relationships. In international workplaces, we often need to speak up when something isn’t quite right. Maybe a colleague gives incorrect information in a meeting. Maybe your manager remembers a deadline incorrectly. Or maybe someone misunderstands an important instruction.

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Language and Vocabulary Phrasing and Tone Professional Skills
How to Handle Criticism

How to Handle Criticism Without Taking It Personally

How to Handle Criticism – Introduction Receiving criticism at work is never easy – especially in a second language. It can feel uncomfortable, confusing, or even upsetting. But how you respond can make a big difference to your confidence, your relationships and your future success. This article follows on from How to Give and Receive

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Business Communication Language and Vocabulary Phrasing and Tone
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