Business Communication

Introduction Writing persuasive emails isn’t about pushing or pressuring someone – it’s about communicating your message clearly, respectfully, and in a way that encourages the other person to say yes. Whether you’re asking for support, proposing an idea or following up on a request, your goal is the same: to get a positive response. This […]

Introduction In professional settings, there may be times when things go wrong. Whether it’s a service failure, a faulty product or an issue at work, it’s important to address these concerns politely and effectively. A well-crafted complaint email can help resolve the issue quickly, while also maintaining professionalism and respect. This article will walk you

Introduction Deadlines are a normal part of working life. But sometimes, even with good planning, things don’t go as expected. You might need more time to complete a task – and that’s okay, as long as you ask professionally. In this article, I’ll show you how to ask for a deadline extension by email, without

Introduction Clear and polite workplace messages make working with others easier. Whether you’re using Slack, Microsoft Teams, Zoom chat or even WhatsApp, short and well-written messages save time, reduce misunderstandings, and help you come across as organised and professional. If you’re also working on improving your emails, make sure you read my related article: Mastering